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Protect Yourself From Fraud: Keep Your Information Private

Fraudsters are constantly looking for ways to obtain personal and financial information. One of the best ways to protect yourself is to stay cautious about what information you share and to verify unexpected requests before responding.

Don’t Share Sensitive Information

Never provide sensitive information such as account numbers, passwords, Social Security numbers, debit card PINs, or online banking credentials unless you are certain of the identity of the person requesting it and the reason for the request.

Your Bank Won’t Ask for This Information

Remember, your bank will never call, email, or text you asking for:

  • Online banking usernames or passwords
  • Debit card PINs
  • One-time security codes
  • Full Social Security numbers
  • Secure access verification codes

If someone contacts you claiming to be from the bank and requests this information, end the conversation and contact the bank directly using a trusted phone number.

Get to Know Your Local Bankers

One of the best ways to protect yourself from fraud is to build a relationship with your local banking team. When you know the people who serve your accounts, you have trusted contacts you can reach out to when something doesn’t feel right.

If you receive a call, text, email, or social media message that appears to be from the bank and you’re unsure whether it’s legitimate, contact your local banker directly before taking any action. A quick phone call can help confirm whether a request is genuine and may prevent you from becoming a victim of fraud.

Keep Passwords and Personal Information Secret

Your passwords and personal information are the keys to your financial security. Help keep your accounts safe by:

  • Using strong, unique passwords
  • Enabling multi-factor authentication when available
  • Avoiding oversharing personal information online
  • Remaining cautious of unsolicited calls, texts, and emails
  • Verifying suspicious requests before responding

When in doubt, don’t share. Taking a few moments to verify a request can make all the difference in protecting your accounts and personal information.

Here at Happy State Bank, a division of Centennial Bank we are committed to protecting our customers from identity theft and to spotting fraudulent activity. We generate multiple reports to examine potential fraudulent account activity daily. Suspected money mule accounts and other types of fraud are investigated thoroughly. Call our Customer Care Center at (800) 447-2265 and report fraudulent activity immediately if you feel you have been victimized.

Stay alert. Stay secure. And remember, your local bankers are here to help when something doesn’t seem right.

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Warning: This email is not encrypted, please do not include any personal information or passwords. An email is NOT a secure means of communication and should NOT be used to convey your social security number, date of birth or account number.

Privacy Statement: Any information that you provide us about yourself through this website will be used solely for the purpose for which it is provided and will not be given to any non-affiliated third party except as is necessary to accommodate your request, or as may be required by law or legal process.

By clicking the “I Understand – Continue” button, you will be re-directed to your email provider. The site to which you will be connected has its own accessibility, security and privacy policies and may provide less accessibility and/or security than the current site. Happy State Bank, a division of Centennial Bank has no control over, and takes no responsibility for the content or performance of any linked website.

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Applicants

Home BancShares, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, veteran status, family or marital status, gender identity or expression, or any other characteristic protected by law.

Employment at Home BancShares, Inc. is "at-will." "At-will" means employees are free to resign at any time, with or without cause. Likewise, "at-will" means Home BancShares, Inc. may terminate employment at any time, with or without cause or advance notice. No supervisor or representative of HBI has any authority to enter into any agreement for employment for any specified period of time, or to make any agreement contrary to HBI's employment-at-will policy. This policy may not be changed without the express written approval of the Board of Directors or its designated representatives.

Click here to view Know Your Rights: Workplace Discrimination is Illegal provided by the EEOC.

Pay Transparency Nondiscrimination Poster provided by the OFCCP. Note: as of 3/6/2025, the OFCCP is reconfiguring their website.

Click here to view Workplace Posters provided by the US Department of Labor.

If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact Centennial Bank by phone at (501) 328-4732 or by email at hr@my100bank.com.

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Our goal at Happy State Bank, a division of Centennial Bank, is to permit customers to successfully gather information and conduct business through our website. We have taken steps and are committed to devoting resources to promote accessibility, including accessibility for the visually impaired. Happy State Bank has been working with a third party accessibility specialist and has had its website live user tested by a visually impaired individual to make sure the website is accessible. Accessibility is an ongoing goal of Happy State Bank.

If you have difficulty accessing features or functions on this website, please email us at info@happybank.com during regular business hours and we will work with you to provide the information you seek.

By clicking the “I Understand – Continue” button, you will be re-directed to a new website. The site to which you will be connected has its own accessibility, security and privacy policies and may provide less accessibility and/or security than the current site. Happy State Bank has no control over, and takes no responsibility for the content or performance of any linked website.